To login to Online Business Banking, you will need to enter your Personal Access Number (PAN) and Secure Code (combination of Personal Identification Number (PIN) and random code generated by your Security Token). The logon box for Online Business Banking can be found on our website ( www.bankwest.com.au ). It is accessed by clicking the orange login box at the top right hand side of the screen.
To see how easy it is to start banking online straight away view our 'How do I login?' demo .
Logging on to online business banking will be different if you are a master user to if you are an administrative or employee user.
A PAN is an individual Personal Access Number assigned to each User by Bankwest to identify them. To gain access to Online Business Banking, each User must have a PAN. New Master Users can find their PAN in the welcome letter under the section titled “Your facility details”. Administrative and Employee Users can confirm their PAN by talking to the Master User who created their Online Business Banking access.
If you are still unable to locate your PAN please call the Bankwest Contact Centre on 13 7000 or visit your nearest Bankwest Store.
The PIN is a four digit Personal Identification Number unique to each Master User. For Security purposes, you will be prompted to change your PIN when you login to Online Business Banking for the first time.
To reset your pin please contact the Bankwest Contact Centre on 13 7000 or visit your nearest Bankwest Store.
A "Master User" is a person who is authorised by the Account Holder as Signatory of a Nominated Account. As a Master User you will need 3 items to login:
1. Personal Access Number (PAN)
2. Security Token
3. Personal Identification Number (PIN)
It's an important security device used by Master Users to login to Online Business Banking and to authorise payments. The Security Token generates a random code (a 6 digit number) every 60 seconds and is used along with your 4 digit PIN to logon and authorise payments (this is known as your 'Secure Code').
Your 10 digit Secure Code is the combination of the 4-digit PIN followed directly by the 6-digit number displayed on your Security Token.
Login as follows:
An Administrative or Employee user is a person authorised by a Master User to have limited level of access to Online Business Banking. You will need 2 items to login:
1. Personal Access Number (PAN)
2. Secure Password
Secure passwords are created by Master Users for Administrative and Employee Users to login to Online Business Banking. Master Users can also reset Secure Passwords when necessary. Administrative and Employee users can initiate certain types of payments within online banking but cannot approve a payment.
The Secure Password will be 6-10 alpha-numeric characters.
Login is as follows:
Watch how Paul Carroll Shoes grew to 7 retail stores and expanded their wholesale business.
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As you make your way around our site, you'll see that our personal banking products include home loans, credit cards, personal loans, savings accounts, term deposits, everyday accounts, insurance and online banking. In business finance, we can help you with business loans, rural finance and options for your agribusiness needs. And don’t forget our business credit cards, business savings accounts, and business accounts.
