welcome to bankwest

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Our commitment to you

At Bankwest, we’ve made a commitment to our customers. It’s something we like to call Happy Banking. Whether you’re talking to us, running your business with us or simply using our everyday banking services, we’re committed to making your experience as happy as possible.

And we certainly know a thing or two about making banking a more positive experience. After all, we were established back in 1895 by the Government of Western Australia to help develop the State's farming industry. Things have changed a lot since then, but one thing remains the same, and that’s our commitment to bringing Happy Banking to all Australians.

Happy Banking - an initiative from Bankwest

Banking is a part of everyday life, so it’s important that your experience is fast, efficient and above all, positive. That’s why we’ve placed happiness at the core of everything we do, from our people to the products and services we offer. We are more open, more generous and just as committed as ever to delivering a Happy Banking experience.

Bankwest facts

Bankwest facts
  • Bankwest is part of Australia’s biggest bank ATM network of over 4,000 machines
  • Bankwest has over 1 million retail customers
  • We've got 211 stores and Business Banking Centres across Australia

happiness facts

happiness facts
  • We've been named 'Bank of the Year' at the 2010, 2011 and 2012 (AFR) Smart Investor Blue Ribbon Awards
  • Bankwest is ranked #2 for customer satisfaction amongst challenger banks, by Roy Morgan

The Bankwest team

Our staff have a genuine passion for ensuring that we make banking a more positive experience for our customers. Whether you’re talking to us in the Customer Help Centre, using our online banking services, or simply cashing in your piggy bank savings at one of our store’s coin counting machines, we’re working together as a team to ensure that each and every customer experience is a happy one.

how can we help?

Call us on 13 17 19 or

charities we support

charities we support

Learn more about some of the fantastic organisations Bankwest supports.

Happy Banking: An initiative from Bankwest