Stolen credit card, lost passport, misplaced keys - these things can happen. Whether at home, the local shops or anywhere in the world Secure Sentinel loss assistance and retrieval services can help overcome the inconvenience of losing your personal possessions.
Secure Sentinel can save you time and help reduce the risk of fraudulent use of your credit cards, passport and mobile phones.
What does Secure Sentinel Do?
If any of your protected possessions are lost or stolen, make one toll free or reverse charge^ phone call to Secure Sentinel at any time, 24 hours - 7 days a week and they will:^
- Arrange to cancel and assist with the reorder of your lost or stolen credit, debit and ATM cards.
- Provide an Emergency Cash Advance of up to AUD$1000 via Western Union if you are more than 100km from home.
- Arrange cancellation of your missing Australian Passport and provide contact details of the nearest Australian Embassy. They will also remind you when your passport is due to be renewed.
- Arrange to temporarily block your lost or stolen Mobile Phone.
Other Benefits of Being a Secure Sentinel Member Include:
- Luggage Assistance - Luggage tags alert anyone, anywhere in the world, to immediately call Secure Sentinel should your bags be found.
- Key Tags - Coded key tags allow anyone who finds your lost keys to easily return them to Secure Sentinel. Statistics show over 85% of registered keys are returned to their rightful owners.
- Fraud Deterrent Labels - Provided to identify registered items, and assist in their return.
- Important Documents and Possessions - Register the details of your important documents, such as serial numbers of your valuables and Secure Sentinel will keep the information safe until you need it.
As a Bankwest customer, you can enjoy the registration and protection services that Secure Sentinel offer for just $44 a year for individuals and $66 for families / households.
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