BankWest has restored full service to its customers after a systems failure last week.
All systems were available by Monday morning, but some residual issues may be experienced during the early part of the week.
BankWest Managing Director Rodger McArthur in apologising for the inconvenience to customers, said that the Bank was working to clear the processing backlog as a priority.
Mr McArthur said that customers with concerns about their accounts should get in touch with BankWest Help Line on 13 17 18, or could call into any BankWest branch during normal opening hours.
--ends--
Media inquiries
Ray Jordan, Head of Corporate Affairs HBOS Australia
Mobile (0417) 991 172
Phone: 1300 785 070
BankWest is a wholly owned subsidiary of HBOS plc, one of the world's largest financial services groups, with assets of about AUD$800 billion (£380 billion). BankWest is a full service bank which originated in Western Australia in 1895 and services more than 660,000 customers. Nationally, BankWest promotes a range of products using cost-effective direct and third party distribution channels, including 24-hour telephone and internet services and mortgage brokers. In WA, BankWest is a market leader with about one quarter of all bank advances and deposits and an extensive network of branches. Standard & Poors short-term credit rating for BankWest is "A-1+" and "AA-" for the long term, providing customers with investment grade security.
